FAQ

Yes, you can! You don't need a PayPal account to make a purchase. When you check out, click on the "Pay with PayPal" This will take you to "Check out as a guest" или "Pay with Debit or Credit card" enter your email and click "Continue to Payment". Pay using your credit card.
Customer satisfaction is important to me. In the event that any unused, undamaged item, non-custom-made item, and non-discounted item do not meet your expectations, it can be returned within 7 days to receive a refund (minus the shipping cost). Please note that custom-made items and garage sale items are final sales and cannot be returned. Returned items must be in new, unworn condition, in their original packaging, and with labels attached. Once I receive the returned item, I will process your refund and you will receive a confirmation email. Please allow 2-3 days from the date of receipt of your refund for processing.
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Perishable products (like food or flowers) Digital downloads Intimate items (for health/hygiene reasons) Items on sale
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I can make a personalised or custom item! Please message me with your idea and I will try to turn it into the finished item! Size Details Size chart / head circumference and hat height 0 - 3 months - 36 -42 cm 14,2"-16,5"...12-14cm. 4,7"-5,5" 3 - 6 months - 42 - 46 cm 16,5"-18,1"....15-16cm. 5,9"-6,3" 6 - 12 months - 46 -48 cm 18 - 19 "........16-17cm. 6,3"-6,7" 1 - 3 years - 48 - 50 cm 19 - 19,7 ".......... 17-18cm. 6.7"-7" 3-5 years 50-53 cm 19,7-20,9"................18-20cm. 7"-7,9" 5-10 years 53 - 56 cm 20,9-22"..............20-21cm. 7,9"-8,3" small adult size - 54 - 56 cm ..... 21 1/4 - 22" average adult size - 56 - 58 cm ..... 22 - 22 3/4 inches" large adult size-58-60 cm ..... 22 3/4 - 23 7/8 in" You can send me your sizes and I will help you choose the right size for you. I could also make a custom size for you according to
I always choose high-quality and certified yarn. Special care is not required, but I advise you to wash it in a delicate or manual mode and do not twist or squeeze, let it drip dry and spread out on a flat surface. Care Instructions: Do not bleach Do not dry in the washing machine Hand wash only 30 °
The delivery will take 20-35 days. At any stage I track the parcel and provide you with a tracking code to track the movement of the parcel.
Most of the handmade items are crocheted by me. Therefore, it takes time to crochet an item. Production time varies from 4 to 14 days. I will let you know how long it will take me to complete your order.
You can use a tape measure (or a piece of rope that you will have to hold down until the tape measure is reached), to determine the length. Wrap the cord or ribbon around your head about 1/8 of an inch above your ear, across the middle of your forehead, completely covering your head. Hold the tape firmly, but not too tightly. Crocheted / knitted elastic hat, + / - 1 in". If your head circumference is 21 1/4 inches (54 cm), you need to choose-Small Adult Size - 21 1/4 - 22 inches (54-56 cm).